Q&A with Chase Consulting.

23 May 2018

This month we’ve looked at how Chase Consulting can help your agency run better. In this post, we’re chatting with Genevieve Theart, our resident business analyst and head of Chase Consulting. Chase PR: In a nutshell, what do you do for Chase Software’s clients? GT: Not all our customers use Chase to its full potential […]


Give Your Agency a Performance Makeover.

11 May 2018

Allow Chase Consulting the opportunity to review your business model and within 2 sessions you’ll start to experience greater performance as an agency.  We’re confident of this because we’ve already helped many of our clients successfully transform into lean, mean creative machines. Understanding your business. The secret is to stop and take a long, hard […]


How to Learn Chase.

25 April 2018

In this month’s first blog post , we gave you some great reasons to get trained up on Chase. Then, in our newsletter , Jamie discussed the need to offer training when onboarding new employees and when new Chase features appear. Now, let’s review the types of training we offer and how you can get to them. […]


7 Great Reasons to Train Your Staff in Chase.

11 April 2018

Without a doubt, training your staff to use Chase correctly will help you run your business better. Whether they’re new arrivals at the agency or they’re old hands at using the system, regular training and review will do wonders for them. Here’s our list of 7 great reason to train your users in Chase: Productivity […]


How to Create a Support Request in the Customer Support Portal.

22 March 2018

This month, we’ve been looking at Chase Software’s Customer Support Portal. We’ve discussed it’s benefits  and what makes it a great support channel . But how do you actually use it? That’s what this post is about. We’ll focus on raising and tracking your support requests. Login screen Before you can use the Customer Support Portal, you’ll […]


The Benefits of Using the Customer Support Portal.

7 March 2018

Last month we talked about all the available support options when you need assistance with Chase. We also promised to give you more information about the Customer Support Portal, which is undoubtedly the best channel for support. Let’s start by explaining what the Customer Support Portal is and some of its benefits. What is it? The […]


Get to Know Chase Support

21 February 2018

So this month, we listed all the ways you can get support for Chase  and Jamie discussed our vital human approach to the process. Let’s round off our investigation of the topic with a Q&A from someone with their ear close to the ground. We caught up with Chase’s General Manager, Rupesh Khusal, to get […]


Getting Support for Chase.

7 February 2018

We’ve made Chase as user-friendly and intuitive as possible but there are still times when you’ll hit a snag, either because you’re not sure how to perform a function or because of a technical problem. This is when our support system becomes invaluable. Let’s take a look at how it works. Channels The easiest way […]


Introducing Chase Software’s Remote Account Management Team.

24 January 2018

If you read our first blog post this month or Jamie’s Note in our newsletter, you’ll know there’s a kinda new kid on the block – Chase Software’s Remote Account Management (RAM) team. They’ve actually been around for about a year and their job is to provide proactive assistance to our customers. To find out more, we […]


Elementary, My Dear Chaser!

15 January 2018

“Data! Data! Data!” he cried impatiently. “I can’t make bricks without clay.” Sherlock Holmes, The Adventure of the Copper Beeches All the best for 2018, everyone! To kick off the year, let’s don our deerstalker caps and take a puff on the old calabash pipe – just like Sherlock Holmes – because it’s time to […]